Charles Schwab Review

Екілік опциялар брокерлерінің рейтингі 2020:

Charles Schwab Review

Schwab offers its customers a wide array of services and tools

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  • Account Minimum: $0
  • Fees: Free stock, ETF trading, $0.65 per options contract

Charles Schwab, both the man and the full-service brokerage that bears his name, had an extremely busy 2020. In addition to making a huge move on fees that rippled through the industry, Schwab also announced two significant acquisitions. In October, Schwab cut its equity and ETF commissions to $0 in conjunction with the publication of its eponymous founder’s book, “Invested.” Schwab acquired USAA’s Investment Management Co. in July, but that takeover was overshadowed by the planned acquisition of competitor TD Ameritrade, which was announced in November. We’ll look at how Schwab ranks in an industry it has shaken up and whether it is the right broker for your portfolio needs. We’ve also reviewed the Charles Schwab Intelligent Portfolios robo-advisor service.

Key Takeaways

  • Rated one of our best brokers for ETFs and ETF screeners.
  • Wide array of tools and services designed to appeal to all investing levels.
  • Mobile web platforms and native mobile apps are as fully featured as the desktop experience.
  • Customers must take action to increase their returns on uninvested cash.
  • On Nov. 25, 2020, Charles Schwab announced it would acquire TD Ameritrade’s online brokerage.

Who Charles Schwab Is For

Charles Schwab is a full-service investment firm with technology that can suit a wide variety of investors, from active traders and self-directed investors who handle their own investing to clients who are looking for investment advice and portfolio management. Futures traders have to open a separate account, but unlike Fidelity, clients have access to that asset class.

Extremely robust ETF screener on StreetSmart Edge

Deep level of customizability on its StreetSmart Edge platform

Mobile web platforms and native mobile apps offer the same functionality

No automatic cash sweeps

Limited and basic ETF screener on the website

Екілік опциялар брокерлерінің рейтингі 2020:

Almost all derivatives tools are on StreetSmart Edge

Pros Explained

  • On StreetSmart Edge, the ETF screener has 150+ screening criteria including asset class, Morningstar category, fund performance, regional exposure, and others. There are 16 predefined screens; results can be exported and viewed using your screening criteria or seven different. The ETF screener is available to both prospects (pre-login) and clients using StreetSmart Edge.
  • The StreetSmart Edge platform has several levels of customization and personalization options and can be set up so that all of the tools you use regularly are at your fingertips.
  • Schwab’s focus for the bulk of the 2020s was to modernize its platforms and merge the technology acquired when it bought optionsXpress into their main offering. This development push resulted in platforms with the same look and feel from the web to mobile devices.

Cons Explained

  • Schwab does not automatically sweep uninvested cash into a money market fund, and their base interest rate is extremely low. You can get more interest on cash but you have to take action and move the money back when you want to place trades.
  • In contrast to the excellent ETF screener in StreetSmart Edge, the ETF screener on the website is very basic. The mutual fund and fixed income screeners on the web are unattractive and outdated.
  • If you trade derivatives, most of the tools are on the StreetSmart Edge platform, but equities traders will wind up referring to technology on the standard website.


Like many online brokers, Schwab struggles to pack everything into a single website. Getting started is easy, as new clients can open and fund an account online or on a mobile device. However, the website’s navigation involves two-level menus that are lengthy with dozens of choices, and occasionally cause confusion.

Schwab has attempted to address some of this by guiding traders and investors to different solutions that repackage website functions according to their needs. Trade Source is meant for more buy-and-hold investing, with all the relevant charts and research displayed in a clean interface. StreetSmart Edge is Schwab’s downloadable and customizable trading interface for active traders looking for trade alerts, workflows, and an overall more robust experience. StreetSmart Edge can also be launched from the cloud but it requires installing a third-party application, Citrix, the first time it’s run on a particular device. Although StreetSmart Edge is easier to navigate and has streaming real-time data, it is missing some of the screeners available on the website.

Placing a trade through the main website, Trade Source, and StreetSmart Edge is simple and straightforward. The view of your portfolio is slightly different with all three, but all show your holdings and the changes in value. Trade Source again has the cleanest visual representation, but there is little immediate analysis of your holdings beyond a basic allocation view.

Mobile Experience

Navigation on Schwab’s mobile app is very similar to the website. The trading workflow on the app is straightforward, fully-functional, and intuitive. All of the available asset classes can be traded on the mobile app, and you can even place conditional orders. Your watchlists are the same across all Schwab platforms unless you are using the downloadable version of StreetSmart Edge and choose to save the watchlist on your local device. The mobile app-based news feed is solid, but the fundamental research is relatively light compared to what you have available through the web view. The mobile app charting function provides a nice range of technical indicators, but no drawing tools. In other words, traders can monitor and place trades in a pinch, but StreetSmart Edge is the preferred platform for digging in deep.

Trade Experience

Much of Schwab’s trading experience is built around the All-In-One Trade Ticket, which works across platforms. This type of order entry will be familiar to most investors, but there are resources to help you along if you get stuck. Futures traders are welcome at Schwab, but that whole function is cordoned off under StreetSmartCentral rather than as part of the trade ticket system. Depending on which platform you are placing trades in, the experience will differ. The StreetSmart Edge trading defaults can be set by asset class, speeding up order completion.

By comparison, there are fewer customization options on the website. In Trade Source, however, it is easy to have a selection of stocks streaming data and research with a wide selection of user-defined alerts. If a stock you are watching drops below a specific threshold or crosses its 15-day moving average (MA), for example, you can quickly jump to the tab and enter an order.

Schwab announced that it will allow clients to trade fractional shares of stock beginning June 9, 2020 when it launches Schwab Stock Slices. This service will allow investors to purchase fractional shares in 1-10 publicly traded companies in a single commission-free transaction. The stocks that can be traded are described as, «America’s leading companies from the S&P 500,» with a minimum of $5 per symbol.

Range of Offerings

Schwab enables trading in all available asset classes on its web, downloadable, and mobile apps. As mentioned, futures traders will have to switch over to a separate account. There is no cryptocurrency trading enabled, though clients can trade the CBOE Bitcoin futures.

  • Stocks long and short. Short sales are authorized based upon shares available for loan at the time the short sale trade is entered. Schwab labels hard-to-borrow stocks on the quote screens; those are generally unavailable to short. When you are considering a short position, Schwab displays the annualized cost of borrowing the stock; this is an unusual feature and one we would like to see other brokers emulate.
  • OTCBB (penny stocks)
  • Mutual funds – More than 16,000 available; over 4,000 are no-load, no transaction fee
  • Bonds – Corporate, municipal, treasury, CD, international, secondary markets, and new issues
  • Futures/commodities
  • Futures options
  • Simple and multi-leg options
  • A robo-advisor is integrated into websites and mobile app
  • International: Clients have the ability to trade online equities in 12 non-U.S. markets in their corresponding local currencies: Australia, Canada, UK, several European exchanges, Hong Kong, Japan, Norway. Currencies are available for cash conversion (i.e., clients have the ability to sell one currency in order to buy the equivalent amount of another, less currency conversion fees). Clients can purchase stock in the local market or hedge exposure to a foreign market by holding local currency.
  • Forex (7 currencies)

Order Types

Schwab clients can enter a wide variety of orders on the website and StreetSmart Edge, including conditional orders such as one-cancels-another and one-triggers-another. Clients can stage order for later entry on the web and on StreetSmart Edge.

If you’ve been buying into a particular stock over time, you can select the tax lot when closing part of the position, or set an account-wide default for the tax lot choice (such as average cost, last-in-first-out, etc.). You can also set an account-wide default for dividend reinvestment.

Trading Technology

Charles Schwab utilizes a proprietary wheel-based router for order management purposes, such as handling exchange outages, performing real-time execution quality reviews and handling volatile markets. Most orders in stocks and multiple-exchange listed options are routed to third-party wholesalers, balancing execution quality in terms of increased price improvement and improved execution quality statistics with its own cost savings. This score could be higher if Schwab had responded to our queries as written, but some of the responses were impossible to interpret. Quarterly information regarding execution quality is published on Schwab’s website. 

There is no trading simulator available to Schwab clients, nor is there the capability to automate and backtest a trading system.


Schwab kicked off the race to zero fees by major online brokers in early October 2020. At the time, the company stated, «We believe that removing one of the last remaining barriers to making investing accessible to everyone is the right thing to do for clients, and the fact that competitors soon followed our lead is a win for investors.»

  • Schwab charges no commissions for online equity, ETF or OTCBB trades.
  • There is no per-leg commission on options trades. Per-contract commissions are $0.65.
  • An order for 50 options contracts is $32.50.
  • Covered call trade of 500 shares plus 5 contracts would cost $3.25.
  • Mutual fund commission for funds outside the No Transaction Fee program is $49.95.
  • New fixed-income issues have no commission. Secondary market trades are $1 per bond with no markup on the bond itself.
  • Margin interest ranges from 9.325% for $10,000 balance to 7.825% for over $100,000 as of Jan. 2020
  • Futures transactions are $1.50 per contract per side.
  • Currency exchanges ranges from 1% for under $100,000 in value to 0.2% for over $1 million.
  • No fees for inactivity, account closure or transfer, exercise/assignment, sending and receiving wires, sending checks, or paper statements and trade confirmations.
  • Live broker fee is $25 per trade across asset classes.
  • Most orders incur exchange fees, which are typically fractions of a penny per share or contract, which Schwab passes through to their customers.

International trades incur a wide range of fees, depending on the market, so take a careful look at those commissions before entering an order.

How This Broker Makes Money From You and for You

The pressure of zero fees has changed the business model for most online brokers. In lieu of fees, the way brokers make money from you is less obvious—as are some of the subtle ways they make money for you.

  • Interest on cash balances: Schwab generates interest income from the difference between what you are paid on your idle cash and what they can earn on your cash balances. Schwab does not automatically sweep uninvested cash into a money market fund, and their base interest rate is extremely low. To get a better rate, you have to move the money around yourself and take it back out when you are ready to trade.
  • Payment for order flow: Quite a few brokers generate income by accepting payment from market makers for directing their customer’s equity and options orders to those trading venues. This is called payment for order flow. Schwab receives between $0.0009 and $0.0030 per share from the market makers that handle its orders. The firm receives $0.35 per contract from each options order, so it is making $1.00 per contract when you add in the $0.65 clients pay in commission.
  • Stock loan program: Schwab earns revenue by borrowing stocks to hedge funds and short sellers for a fee. You share in this revenue by enrolling in the stock loaning program, but you cannot choose which stocks can be loaned. Those enrolled can view Schwab’s prediction of potential income on the website.
  • Price Improvement: On average, Charles Schwab clients receive price improvement on equity and options trades, but the firm did not answer our question in the format we requested so we cannot report it here.
  • Portfolio margining: Schwab offers portfolio margining, which can lower the amount of margin needed based on the overall risk calculated. Typically, portfolio margining works best for customers who trade derivatives that offset the risk inherent in their equity positions.

Account Amenities

  • Schwab clients who are eligible can enroll in portfolio margining
  • Eligible clients can enroll in the stock loan program and earn money when short sellers borrow their stock
  • Interest rate paid on cash balances is low, though clients can manually move excess cash into a money market fund that pays more. Since there is no automatic sweep program, clients must make sure there is enough cash for potential trades.
  • Customers can designate whether they want to enroll in a dividend reinvestment program at the time a stock is purchased

Research Amenities

Schwab’s research offerings include flexible screeners for stocks, ETFs, mutual funds and fixed income, plus a variety of tools and calculators.

Equity Screeners

For stocks, Screener Plus on StreetSmart Edge uses real-time streaming data, filtering stocks based on a range of fundamental and technical criteria, including technical signals from Recognia. Traders can set the parameters that are most important to them and then integrate Screener Plus results with their pre-defined watch lists.

On the website, the screener includes MSCI ratings and 120 other criteria including Schwab equity ratings and 15 data points devoted to dividends. The ETF screener on StreetSmart Edge over 150 screening criteria including asset class, Morningstar category, fund performance, top ten holdings, regional exposure, and distribution yield. There are 16 predefined screens that can be customized. Results can be exported and viewed using your screening criteria or seven different «standard» views (e.g., ratings, fund performance, risk analysis, etc.). The ETF screener is available to both prospects (pre-login) and clients using StreetSmart Edge. The website has a very basic, somewhat old-fashioned screener.

Mutual Fund Screeners

The mutual fund screeners are rudimentary and look like something that one may have cooed over in 2002. The basic mutual fund screener has sixteen criteria selection, while the advanced screener offers 60 screening criteria. There are ten pre-defined screens with the ability to export your results. There are over 9,800 funds in the screening universe, which does not cover the 16,000+ that Schwab offers for sale. The mutual fund screener is available to both prospects (pre-login) and clients.

Options Screeners

On the website, there are several pre-defined screeners that can be customized to the user’s specifications; however, these screeners are really ugly and have little built-in help. There are also some options pricing and probability tools.

Fixed Income Screeners

The website has a basic-looking old school screener. Clients can search online for secondary market corporate bonds, municipal bonds, agency bonds, Treasuries, Treasury zeros, mortgage-backed securities and certificates of deposits (CDs). Search criteria for corporate bonds includes the sector and underlying stock symbol.

Tools and Calculators

On the website, you can access calculators for margins, portfolio mix, retirement and income guidance, tax efficiency, and others. You can also find tools for stock and advanced option strategy selection and hedging alternatives based on market outlook.

Trading Idea Generator

Idea Hub, a feature originally developed by optionsXpress (which Schwab acquired in 2020), offers options trading ideas bucketed into categories such as covered calls and premium harvesting. On StreetSmart Edge you’ll find a long list of potential idea generators, including Idea Hub. You can add these tools as a tab to your layout to get back to your favorites quickly.

News and Research

Schwab’s news and research offerings are among the deepest of all online brokerages. Schwab offers its clients free access to news feeds from BondSource, MarketEdge, Schwab Investing Insights Brief, Argus Research Alerts,, Morningstar Equity Research Alerts, Business Wire, PR Newswire, Credit Suisse, CFRA, and Vickers Insider Activity. MarketEdge includes dozens of news feeds and analyst reports. You can also check out technical triggers as recognized by Recognia. Premium third party research offered at a discounted price include Briefing. Com premium services, Investor’s Business Daily, MarketEdge Platinum, Trader’s Library, XTF ETF Experts, Wiley Trading Bookstore,, Fly on the Wall, Quantcha, Options Play, and others. Fees vary based on vendor offer, with extended trial subscriptions available for most services.

Technical Analysis and Charting

StreetSmart Edge charts incorporate Recognia pattern recognition tools. Charting on the web is serviceable but more basic than on the StreetSmart Edge platform. Users can save all preferences, settings, studies, and layouts on both StreetSmart Edge and the website. Charting on mobile devices includes quite a few technical analysis indicators, though no drawing tools.

Portfolio Analysis

Schwab clients can link their non-Schwab accounts (investment and bank accounts, plus credit cards, loans, mortgages, and real estate from over 15,000 financial institutions) to get a full picture of their finances and investments that is automatically updated. You can see the combined total of all included accounts with a chart that makes it easy to track changes over time. The Schwab Portfolio Checkup Tool allowing you to analyze your investments, including those held outside Schwab, and calculate an internal rate of return. Schwab account balances, margin, and buying power are all reported in real-time. On the downside, there is no way to determine your expected income from dividends and interest.

StreetSmart Edge displays your positions along with balances, alerts, gains/losses, and transactions. As with all trading platforms, you are expected to know what you are doing, but there is a Notes tool that allows you to journal their trading activity and take a chart snapshot. This is helpful in evaluating your decision-making process after a trade has been made. Notes are not available on the website.


Schwab goes deep on investor education with their Schwab Live Daily broadcasts, research from the Schwab Center for Financial Research, an array of articles on the Insights & Ideas page, as well as webinars and in-person events for investors and traders.

There are 4-5 hours a day of live video in Schwab Live, accessible from the web and StreetSmart Edge platforms. The website has numerous video-based classes and other educational content, plus you can sign up for one of their regularly-scheduled webinars on various investing topics. There are archived webinars, sorted by topic, in Education Center.

You’ll find trading and economic commentary on, updated daily. The Ideas and Insights section has up-to-date trading education based on current market events. Life stage planning tools are mostly housed in the Intelligent Portfolio (robo-advisor) section of the website. Schwab’s Knowledge Center acts as a combination FAQ and glossary while also offering help with the website, StreetSmart platform, and the mobile apps. 

Customer Service

  • 24/7 phone line
  • Online chat with a human agent
  • You can talk to a live broker (there is a surcharge for any trades placed via the broker)

For retail clients calling customer support, Schwab says its average wait time on hold was 22 seconds. They are quick to respond to customer complaints on Twitter, though most ask the customer to send a direct message with a phone number for an offline discussion. Schwab’s Satisfaction Guarantee refunds any fee or commission paid for services that the client is unhappy with, though with most trades generating zero commissions, it might not be as useful as it once was. 


Schwab’s security is up to industry standards:

  • Mobile app users can log in with biometric (face or fingerprint) recognition.
  • Website and mobile apps use encryption and risk-based security technology to help defend against unauthorized account access.
  • Clients can request two-factor authentication for logins and set up a challenge when accessing accounts from an unfamiliar device.
  • Schwab carries excess Securities Investor Protection Corporation (SIPC) insurance provided by Lloyd’s of London of $149,500,000 per account, which includes an aggregate $600 million for uninvested cash.
  • Schwab has dedicated a page of its website to discuss what it does for online security and encourages its customers to do their part too. 
  • Through Nov. 2020, there were no significant data breaches at any Schwab location reported by the Identity Theft Research Center. 

Our Verdict

Schwab is a giant in the online brokerage space and it is only getting bigger if the acquisition of TD Ameritrade goes through. Due to its size and reach, Schwab is able to offer investors a wide array of services and tools including a top-notch mobile app. Over the last few years, Schwab seems to be encouraging its customers to work with an advisor, whether human or robo, as opposed to investing by yourself. That said, self-directed traders and investors can still choose to go it alone as the StreetSmart Edge and Trade Source platforms provide all the tools you will need. Unlike some of its direct competition, Schwab even welcomes futures traders even if it does make them play on yet another separate platform.

One of the biggest changes in Schwab’s business is, of course, the elimination of fees. Interestingly enough, this decision hasn’t hurt Schwab as much as it has some of the competitors. Schwab makes the overwhelming majority of its income on uninvested cash that customers have in their accounts, so getting rid of commissions on equity trades wasn’t as big a sacrifice as it appears. When it comes to this interest, however, Schwab could serve their clients better by passing a little more of it on and automating sweeps of uninvested cash.


Investopedia is dedicated to providing investors with unbiased, comprehensive reviews and ratings of online brokers. Our reviews are the result of months of evaluating all aspects of an online broker’s platform, including the user experience, the quality of trade executions, the products available on its platforms, costs and fees, security, the mobile experience and customer service. We established a rating scale based on our criteria, collecting thousands of data points that we weighed into our star-scoring system.

In addition, every broker we surveyed was required to fill out an extensive survey about all aspects of its platform that we used in our testing. Many of the online brokers we evaluated provided us with in-person demonstrations of its platforms at our offices.

Our team of industry experts, led by Theresa W. Carey, conducted our reviews and developed this best-in-industry methodology for ranking online investing platforms for users at all levels. Click here to read our full methodology.

Charles Schwab Review

Founded in 1973, Charles Schwab is a full-service brokerage with over $3 trillion in total client assets. As a low-cost leader offering $0 stock trades, Charles Schwab provides investors excellent stock research, quality trade tools, and professional planning for the future.

Top Takeaways for 2020

After spending five months testing 15 of the best online brokers for our 10th Annual Review, here are our top findings on Charles Schwab:

  • As a full-service brokerage, Schwab has a fantastic, diverse offering of investments that will satisfy any investor. In our nationwide testing, we found Schwab’s phone service to be terrific.
  • Alongside retirement, where Schwab is our top pick for IRA accounts, Schwab’s shining star is its offering of stock market research. Combined with an easy to use website, Schwab is also a winner for beginners.
  • Schwab trading platforms and tools are robust and will satisfy the majority of traders, making it a respectable choice for day trading and options trading. That said, Schwab’s mobile trading app lacks real-time streaming quotes.

Overall Summary

Feature Charles Schwab
Overall 4.5 Stars
Commissions & Fees 4.5 Stars
Offering of Investments 4.5 Stars
Platforms & Tools 4.5 Stars
Research 5 Stars
Education 4.5 Stars
Mobile Trading 4 Stars
Customer Service 4.5 Stars
Ease of Use 5 Stars

Offering of Investments

Like other full-service brokers, Schwab delivers a complete suite of products and services. Charles Schwab provides everything from stocks (including fractional shares) and options trading to fixed income and retirement guidance. This includes every account type under the sun, including Individual, Joint, Traditional IRA, Roth IRA, Rollover IRA, Inherited IRA, Custodial IRA, 529 plans, charitable accounts, and even estate and trust accounts. The list goes on and on.

Retirement: For retirement, account services go beyond offering IRA accounts for self-direct investors. Customers can also elect to have their assets managed through Schwab’s robo-advisor service, Intelligent Portfolios. For personal advice, Intelligent Portfolios Premium provides clients unlimited one on one guidance from a Certified Financial Planner (CFP) for $30/month, after a $300 one-time planning fee. No question, Schwab ranks as our top broker for IRA accounts.

Commissions & Fees

At Schwab, stock and ETF trades are $0, and options trades are just $0.65 per contract. Even better for investors, Schwab is the only broker alongside Fidelity to list the price improvement received on eligible orders, which is important transparency for order execution quality.

Penny stocks: Our research found no additional fees or charges for penny stock trading, which includes OTCBB companies and stocks priced under $1 per share ().

Mutual funds: All transaction fee mutual funds cost $49.95 per trade. Note, unlike most brokers, Charles Schwab alongside Fidelity only charge for the original purchase. There is no additional charge for selling. For investors seeking No Transaction Fee (NTF) funds, Schwab offers clients access to its OneSource Funds. OneSource funds are NTF, No Load (NL) funds selected based on a variety of factors, the biggest being past performance.

Schwab pricing summary:

Feature Charles Schwab
Minimum Deposit $0.00
Stock Trade Fee (per trade) $0.00
ETF Trade Fee $0.00
Options Base Fee $0.00
Options Per Contract Fee $0.65
Mutual Fund Trade Fee $49.95
Broker Assisted Trades Fee $25.00
Commission-Free ETFs all


Charles Schwab provides among the highest quality of research of all the brokers I’ve tested here at

Market commentary: Schwab’s in-house research is terrific, thanks to its staff of experts, including Liz Ann Sonders, Randy Frederick, Lee Bohl, and Kathy Jones, among others. Additionally, market commentary found through the Schwab Insights portal is consistently fresh and engaging. As a cherry on top, Schwab delivers live daily broadcasting across 11 shows, a feat matched only by TD Ameritrade.

Stock research: Beyond offering traditional third-party ratings, Schwab’s proprietary equity ratings add value to the research experience.

ETFs and mutual funds research: Looking at researching ETFs and mutual funds with Charles Schwab, there is a lot to like. Thanks to third-party providers like Morningstar, Charles Schwab covers all the bases, including ratings, reports, and in-depth screening. Also unique to Schwab, using the new Beta Research experience, stocks, ETFs, and mutual funds can all be researched at the same time. Schwab’s new research portal quickly became one of my favorite new tools of 2020.

Schwab market research screenshots:

Trading Platforms & Tools

Alongside the Charles Schwab website, Schwab offers customers access to two primary platforms: StreetSmart Edge (desktop-based; active traders), and StreetSmart Central (web-based; futures trading). While each platform has its highlights and lowlights, all in all, Schwab will satisfy most traders.

StreetSmart Edge: Schwab’s flagship downloadable trading platform, StreetSmart Edge, provides most of the bells and whistles options traders and day traders need to succeed. I find the platform easier to learn than TD Ameritrade and TradeStation, although the latter two provide a richer experience overall. For options traders, Schwab’s All-in-one trade ticket, alongside the proprietary Walk Limit order type, are both excellent.

Trade Source: For casual investors seeking a simple tool that includes clean charting, streaming quotes, and purposely excludes all the bells and whistles desires by active traders, Trade Source is my recommendation. Trade Source is available to Schwab customers through the website and is essentially a standalone platform in its own right.

Futures trading: While futures trading is offered, trading must be conducted on the StreetSmart Central platform specifically. This means you cannot use the main Schwab website, nor StreetSmart Edge, to place futures trades.

Schwab trading platform screenshots:

Customer Service

To score Customer Service, partners with customer experience research group Confero to conduct phone tests from locations throughout the United States. For our 2020 Broker Review, 280 customer service tests were conducted over ten weeks.


  • Average Connection Time: th (14 brokers)

Mobile Trading

Charles Schwab provides a consistent and generally enjoyable experience for mobile trading, regardless of the device. That said, for active traders, Schwab’s mobile apps lack core functionality in two key areas: alerts and quotes.

Market research: Alongside offering full support for trading everything from stocks to mutual funds and complex options, Schwab does a great job with market research, which is thorough. For example, options traders will love the Idea Hub tool, which is unique to Schwab mobile and makes screening and then filtering through options trade ideas a breeze.

Active trading: Mobile app pros aside, the most significant area where Schwab needs to improve is with its use of market data. No stock price alerts can be set, stock quotes are in real-time but require manual refreshing, and watch lists auto refresh once every ten seconds. Comparatively speaking, Schwab’s competitors all offer real-time streaming quotes.

Schwab mobile app screenshots:


Among the bank and brokerage combinations in our annual review, Charles Schwab offers a full suite of services and competes with the best in the industry. With 357 service locations, Charles Schwab is a registered member of the Federal Deposit Insurance Corporation (FDIC), which insures bank deposits up to $250,000.

Loyalty rewards: The downside to banking with Charles Schwab is that the online brokerage offers no loyalty rewards for using multiple products. Loyalty rewards are where Bank of America Merrill Edge reigns supreme.


Charles Schwab delivers a thorough educational experience that will satisfy beginners. Through Schwab’s Learning Center, all investing topics covered, from stock trading to retirement. At least 50 free webinars offered each month to current customers. Webinars are also archived for viewing on-demand. There is a lot to like.

That said, compared to education leader TD Ameritrade, the primary downside of the Schwab’s education offering is a lack of enhanced learning functionality. There is no progress tracking available to track what educational content you’ve completed or where you last left off. Also, no interactive learning tools, such as quizzes, are provided.

Final Thoughts

Charles Schwab is a respected worldwide brand with a terrific offering. Customers have access to a plethora of quality research and innovative trade tools, as well as $0 stock and ETF trades.

Beyond ranking as an industry leader for independent investing, investors interested in life planning and making the most of retirement will also find Schwab a great fit. In 2020, Schwab’s tagline holds true, “Own Your Tomorrow.”

About Charles Schwab

Headquartered in San Francisco, California, Charles Schwab was founded in 1971 and is one of the largest brokerage firms in the United States (1). As of July 2020, Charles Schwab is home to 11.9 million active brokerage accounts and $3.53 trillion in total client assets (2). Charles Schwab is also a significant player in the retirement space, and as of year-end 2020, it was the largest provider of custodial services for independent investment advisors (3).

Charles Schwab’s focus is seeing the world “Through Clients’ Eyes,” which means delivering products and services customers want and leading industry trends, instead of following them.

2020 Review Methodology

For the tenth annual best online brokers review published in January 2020, a total of 3,540 data points were collected over six months and used to score brokers. This makes home to the largest independent database on the web covering the online broker industry.

Participation is required to be included. Each broker completed an in-depth data profile and provided executive time (live in person or over the web) for an annual update meeting. Our rigorous data validation process yields an error rate of less than .001% each year, providing site visitors quality data they can trust. Learn more about how we test.

What’s it like to be a Schwab client? Hear first-hand.

Read reviews from our current clients as they comment on what we offer and how we’re different from other firms.


689 Reviews | 4.0 avg out of 5

«Very intuitive and easy to trade on mobile apps.»

530 Reviews | 4.2 avg out of 5

«Schwab has met all of our families needs with quiet support, low costs, great customer service, and easy on-line access.»

1634 Reviews | 4.6 avg out of 5

«Schwab account is easy to navigate, packed with helpful features and very fast. Confirmation of trades are quick as well.»

703 Reviews | 4.6 avg out of 5

«They have consistently the best customer service I have ever encountered and amazing features on their checking/savings accounts. I don’t know how they do it, but there actually is a personal, «hometown» feel to Charles Schwab.»

Investors should consider carefully information contained in the prospectus, including investment objectives, risks, charges, and expenses. You can request a prospectus by calling 800-435-4000 . Please read the prospectus carefully before investing.

Charles Schwab & Co., Inc., member SIPC, receives remuneration from fund companies participating in the Mutual Fund OneSource® service for recordkeeping and shareholder services and other administrative services. Schwab also may receive remuneration from transaction fee fund companies for certain administrative services.

Investment returns will fluctuate and are subject to market volatility, so an investor’s shares, when redeemed or sold, may be worth more or less than their original cost. Unlike mutual funds, shares of ETFs are not individually redeemable directly with the ETF.

Schwab ETFs are distributed by SEI Investments Distribution Co. (SIDCO). SIDCO is not affiliated with Charles Schwab & Co., Inc.

Charles Schwab & Co., Inc. and Charles Schwab Bank are separate but affiliated companies and subsidiaries of The Charles Schwab Corporation. Brokerage products are offered by Charles Schwab & Co., Inc., member SIPC. Deposit and lending products and services are offered by Charles Schwab Bank, member FDIC and an Equal Housing Lender.

Information about Clients Speak™, Ratings and Reviews by Schwab clients

Ratings and reviews are submitted by clients voluntarily and are screened for acceptance in accordance with the Publishing Guidelines prior to publication. Please see the Publishing Guidelines for details regarding which reviews are published.

The average rating scores are based on published reviews for the indicated account(s) and services and do not incorporate ratings and reviews that do not satisfy the Publishing Guidelines. Ratings and reviews are added continuously and average ratings are updated dynamically as reviews are added or removed. During the period from 1/1/2020 to 12/31/2020, 4,113 reviews were submitted, 3,556 were accepted, and 557 were not accepted for publication in accordance with the Publishing Guidelines. Sorting of reviews by «Featured Reviews» first shows reviews selected by Charles Schwab & Co., Inc. and Schwab Bank based on subjective criteria deemed relevant at the time of selection including marketing priorities.

Ratings and opinions expressed by clients are not meant to suggest future performance or the suitability of any account type, product, or service for any particular client and may not be representative of the experience of other clients. Charles Schwab & Co., Inc. and Schwab Bank cannot guarantee the accuracy of the information included in client reviews.

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If you have additional questions or concerns about Ratings & Reviews or would like to verify its authenticity, please contact a Schwab representative at either 800-435-4000, the phone number on your statement, or by email at [email protected] .

The following disclosure is for Schwab Brokerage:

Options carry a high level of risk and are not suitable for all investors. Certain requirements must be met to trade options through Schwab. Please read the options disclosure document titled » Characteristics and Risks of Standardized Options .»

Multiple leg options strategies will involve multiple commissions.

With long options, investors may lose 100% of funds invested. Multiple leg options strategies will involve multiple commissions. Spread trading must be done in a margin account. Covered calls provide downside protection only to the extent of the premium received and limit upside potential to the strike price plus premium received. Writing uncovered options involves potentially unlimited risk.

Supporting documentation for any claims or statistical information is available upon request.

Please contact a tax advisor for the tax implications involved in any options strategies referenced.

When you opt in to Schwab Trading Services you will receive access to StreetSmart® trading platforms, the Schwab Trading Community, and priority access to Schwab trading specialists. Call 888-245-6864 to request access (a Schwab brokerage account is required). There are no fees to use Schwab Trading Services. Other account fees, optional data fees, fund expenses, and brokerage commissions may apply. Schwab reserves the right to restrict or modify access at any time. Access to electronic services may be limited or unavailable during periods of peak demand, market volatility, systems upgrades or maintenance, or for other reasons.

The Charles Schwab Corporation provides a full range of brokerage, banking and financial advisory services through its operating subsidiaries. Its broker-dealer subsidiary, Charles Schwab & Co., Inc. (Member SIPC), offers investment services and products, including Schwab brokerage accounts. Its banking subsidiary, Charles Schwab Bank (member FDIC and an Equal Housing Lender), provides deposit and lending services and products. Access to Electronic Services may be limited or unavailable during periods of peak demand, market volatility, systems upgrade, maintenance, or for other reasons.

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